What we collect, and what we don’t.
Effective October 6, 2026. This policy covers altaresidentials.com. It does not cover the Buildium resident and owner portals, which operate under Buildium’s own privacy policy.
Who We Are
Alta Residential, LLC is a Texas licensed real estate brokerage providing property management services across Texas. Our address is 325 N. St. Paul St., Suite 3100, Dallas, TX 75201. You can reach us at 214-775-0807 or hello@altaresidentials.com.
What We Collect
This website has two forms. Apart from what you enter in them, the only other information collected is the limited ad measurement data described under “Advertising Measurement” below.
Owner inquiry form. Name, phone number, email address, city or market, which service you are interested in, and, if you choose to provide them, number of properties, number of units, whether the property is currently under management, your primary concern, and your timeline.
Rental waitlist form. Name, phone number, email address, the area you are searching in, bedrooms needed, target move-in date, and, if you choose to provide them, monthly budget, pets, and any additional notes.
Fields marked optional are optional. You can leave them blank and still submit the form.
Advertising Measurement
We advertise on Google search. To learn whether those ads work, this site uses the Google tag for Google Ads conversion measurement. When you visit, the tag may set a cookie and send Google information such as your IP address, the page you viewed, whether you arrived by clicking one of our ads, whether you submitted our owner inquiry form, and whether you tapped our phone number. We see only totals, such as how many form submissions came from ad clicks. We do not receive the contents of your form through Google, and we do not send your name, email, or phone number to Google.
We do not use remarketing or build advertising audiences from visitors to this site. We do not run Google Analytics, session recording, heat mapping, or other advertising pixels. Google’s use of this data is governed by Google’s privacy policy. You can limit ad personalization at myadcenter.google.com, and you can block or delete cookies in your browser settings.
This site loads typefaces from Google Fonts, which means your browser requests those font files from Google’s servers and Google receives your IP address as part of that request. That is a normal consequence of loading a web font and is governed by Google’s privacy policy, not ours.
How We Use It
We use the information you submit to respond to your inquiry, to evaluate whether we can serve your property, to notify you when a rental matching your criteria becomes available, and to keep records of our communications with you. That is the entire purpose.
Who Sees It
We do not sell personal data, and we do not share it with anyone for their own marketing purposes.
Form submissions are transmitted through Web3Forms, a form delivery service, which relays them to our email inbox. If you become a client or a resident, your information will also be entered into Buildium, the property management platform we use to run our business. Both operate under their own privacy policies. We may also disclose information where required by law, in response to lawful requests from public authorities, or to protect our legal rights.
How Long We Keep It
Inquiries that do not become client or resident relationships are retained while there is a reasonable prospect of doing business together, and are deleted on request at any time. Records connected to an executed management agreement or lease are retained for the periods required by Texas real estate and tax recordkeeping rules.
Your Rights
Regardless of whether the Texas Data Privacy and Security Act applies to a business of our size, we will honor the following requests from Texas residents: to confirm whether we hold personal data about you and to access it, to obtain a copy in a portable format, to correct inaccuracies, and to delete it.
Email hello@altaresidentials.com with the subject line Privacy Request. We will respond within 45 days, and will tell you if we need a further 45 days. You do not need to create an account to make a request, and we will not penalize you for making one. If we decline a request, we will explain why and you may appeal by replying to that response. If an appeal is denied, you may file a complaint with the Texas Attorney General.
Security & Children
We maintain administrative, technical, and physical safeguards appropriate to the volume and nature of the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
This website is not directed to children under 13 and we do not knowingly collect information from them. If you believe a child has submitted information to us, contact us and we will delete it.
Changes
If we change this policy we will update the effective date at the top of this page. Material changes will be noted here rather than made quietly.
October 6, 2026: Added phone number taps to Google Ads conversion measurement.
September 28, 2026: Added Google Ads conversion measurement, described under “Advertising Measurement.”
Questions about this policy? Contact us or email hello@altaresidentials.com.